Make-Up policies


General policies:
  • Use the Contact Us to reserve your make-up spots. We may not have room for you if you come to a class without a reserved spot.
  • Refunds are not available after the first class, but make-ups can be arranged based on availability.
  • Each family is allowed 4 make-up classes per term, space permitting.
  • Make-ups do not carry over to the next term. 
  • Classes can be made up at any of our different locations.
  • We expect there will be enough make-up slots for all of our families. However, make-ups are not guaranteed so please promptly schedule any make-ups you need.
  • Please do not come to class if you or your child might be infectious! Let your teacher know about non-contagious, but lingering symptoms so we can reassure your classmates.

So we can accommodate all our families, please:

  • Sign up for a make-up class using the Contact Us as soon as you know that you need it. Do not wait until the end of the term to schedule your make-up, as make-up spots go quickly. 
  • If possible, let us know ahead of time that you will be absent, so that we may make your regular spot available for a make-up.
  • If you need to cancel your make-up, let us know so that another family may reserve the spot.
  • Limit weekend make-ups to 2 per term if possible because weekend make-up spots are very popular.
If you need further assistance:
  • We try to be flexible and accommodating about makeups where possible.
  • If you have special needs, please call +4178 6767190 or email
  • Please be patient as we may not be able to respond immediately.  Leave a message if you get our voicemail.